Frequently Asked Questions
?What payment methods do you support?
We accept payment via T/T, L/C, Western Union, and Money Gram.
?What are the delivery and shipping details?
For small items, we can ship them via DHL, UPS, China Post, or airfreight. For bulk orders, we recommend economical sea shipping to save on freight charges. Custom clearance documents are prepared promptly after container loading.
?How do you ensure quality control during manufacturing?
Our manufacturing processes strictly follow the H.A.C.C.P standard system. We utilize components from professional, key brands to ensure a long service lifetime. Every item is inspected before loading, and loading pictures will be provided to you.
?What is the warranty policy for this induction range?
We offer a 1-year warranty. For international orders, we recommend purchasing key spare parts alongside the unit to ensure uninterrupted, long-term operation.
?What are the key materials used in this induction range?
The furnace panel is crafted from 1.2mm thick SUS 304 stainless steel, and the front, side, and back panels are constructed from 0.8mm thick SUS 201 stainless steel. The coil tray is designed with high-quality PPS material.